Terms and conditions of squdde.com online store
A consumer who has concluded a remote contract may withdraw from the contract within 14 calendar days without stating a reason and without incurring costs, except as indicated below.
Specifying, among other things, the rules for concluding sales contracts through the store, including the most important information about the Seller, the store and the rights of the Consumer.
TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contacting the seller
§ 3 Technical requirements
§ 4 Shopping at the Store
§ 5 Payments
§ 6 Order processing
§ 7 Right of withdrawal
§ 8 Exceptions to the right of withdrawal
§ 9 cComplaints
§ 10 Warranty
§ 11 Personal information
§ 12 Reservations
- Appendix 1: Model withdrawal form
- 1 DEFINITIONS
Business days - days from Monday to Friday except for public holidays.
Account - a free-of-charge feature of the Store (service provided electronically), regulated by separate regulations, thanks to which the Buyer can set up his individual Account in the Store.
Consumer - a Consumer within the meaning of the Civil Code.
Buyer - any entity buying from the Store.
Regulations - these rules and regulations.
Store - online store squdde.com operated by the Seller at https://squdde.com.
Seller - MAREK KODZIK entrepreneur running a business under the name of RM Motors Marek Kodzik sp. k., KRS 0000979264, NIP 7393673603, REGON no. 280280459, ul. Olsztyńska 8, 11-001 Dywity.
- 2 CONTACT WITH THE SELLER
- Mailing address: ul. Olsztyńska 8, 11-001 Dywity, Poland
- E-mail address: shop@squdde.com
- Phone number: 535 566 922
- 3 TECHNICAL REQUIREMENTS
- For the proper functioning of the Store you need:
- Device with Internet access
- A web browser that supports JavaScript and cookies.
- For placing an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is necessary.
- 4 IN-STORE SHOPPING
- The prices of goods shown in the Store are the total prices for the goods, including VAT.
- The Seller points out that the total price of an order consists of the price for the goods indicated in the Store and, if applicable, the cost of delivery of the goods.
- The goods selected for purchase should be added to the shopping cart in the Store.
- The Buyer then selects from the available in the Store: the method of delivery of the goods and the method of payment for the order, and provides the data necessary to complete the placed order.
- The order is placed when the Buyer confirms its contents and accepts the Terms and Conditions.
- Placing an order is the same as concluding a sales contract between the Buyer and the Seller.
- The Seller shall provide the Consumer with confirmation of the conclusion of the sales contract on a durable medium no later than at the time of delivery of the goods.
- The Buyer may register with the Store, i.e. set up an Account therein, or make purchases without registration by providing his/her data with each possible order.
- 5 PAYMENTS
- You can pay for your order, depending on the choice of the buyer:
- Visa
- Visa Electron
- MasterCard
- MasterCard Electronic
- Maestro
- Tpay
- PayPal
- Przelewy24
- Visa
- By ordinary bank transfer to the Seller's bank account.
- Za pomocą karty płatniczej:
- Through payment platforms:
- Cash on delivery, i.e. by card or cash on delivery of the goods to the Buyer.
- Cash on delivery of goods in person.
- If you choose to pay via the Tpay payment platform, the entity providing online payment service is Tpay.
- In case of choosing payment via payment platform Przelewy24, the entity providing online payment service is Przelewy24.
- If the Buyer chooses to pay in advance, the order must be paid for within 7 working days of placing the order.
- The Seller informs that in the case of some payment methods, due to their specificity, payment of the order by this method is possible only directly after placing the order.
- The Buyer, making purchases in the Store, accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw his acceptance.
- 6 ORDER PROCESSING
- The seller is obliged to deliver goods without defects.
- The lead time of the order is indicated on the page of each product.
- If the Buyer has chosen to pay in advance for the order, the Seller will proceed to fulfill the order after it has been paid.
- In a situation where the Buyer has purchased goods with different lead times within one order, the order will be fulfilled within the time limit applicable to the goods with the longest lead time.
- Goods are delivered within the territory of the Republic of Poland and the European Union.
- Shipping of goods outside the European Union may be priced individually.
- Goods purchased from the Store are delivered depending on the method of delivery chosen by the Buyer:
- Through a courier company
- The buyer can pick up the goods in person at the company's headquarters during its opening hours.
- If the Buyer chooses personal pickup, the goods will be ready for pickup on the indicated order completion date, and if the Seller has indicated a date for shipping the goods - on that date.
- 7 RIGHT OF WITHDRAWAL
- The consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
- The deadline for withdrawal from the contract expires after 14 days from the date:
- On which the consumer came into possession of the goods or on which a third party other than the carrier and indicated by the consumer came into possession of the goods.
- On which the consumer came into possession of the last of the items or on which a third party a third party, other than the carrier and indicated by the Consumer, has taken possession of the last item in the case of an agreement requiring the transfer of ownership of multiple items that are delivered separately.
- Conclusion of the agreement – in the case of an agreement for the delivery of digital content.
- In order for the Consumer to exercise the right to withdraw from the agreement, they must inform the Seller, using the data provided in § 2 of the Regulations, of their decision to withdraw from the agreement by means of an unequivocal statement (e.g. a letter sent by post or information sent by e-mail).
- The Consumer may use the model withdrawal form placed at the end of the Regulations, but this is not obligatory.
- In order to meet the deadline for withdrawal from the agreement, it is sufficient that The consumer will send information regarding the exercise of his right to withdraw from the contract before the deadline for withdrawal from the contract expires.CONSEQUENCES OF WITHDRAWAL FROM THE CONTRACT
- In the event of withdrawal from the concluded contract, the Seller shall return to the Consumer all payments received from him, including the costs of delivering the goods (except for the situation in which the Consumer decided to withdraw from the contract after previously receiving the goods or reimbursement of additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest standard method of delivery offered by the Seller), immediately, and in any case no later than 14 days from the day on which the Seller was informed of the Consumer's decision to exercise the right to withdraw from the contract.
- The Seller will refund the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to other solution, in each case the Consumer will not incur any fees in connection with this return.
- The Seller may withhold the refund until the goods are received or until proof of their return is provided to the Seller, depending on which event occurs first.
- The Seller requests that the goods be returned to the following address: ul. Ługwałdzka 11A, 11-001 Dywity immediately, and in any case no later than 14 days from the day on which the Consumer informed the Seller of the withdrawal from the sales agreement. The deadline is met if the Consumer sends back the goods before the 14-day period expires.
- The Consumer bears the direct costs of returning the goods.
- The Consumer is only liable for a decrease in the value of the goods resulting from using them in a manner other than necessary to determine the nature, characteristics and functioning of the goods.
- If the goods cannot be returned by regular mail due to their nature, the Consumer will also have to bear the direct costs of returning the goods. In the case of collection of the goods by the Seller, the Buyer bears the cost of the entire process. The Consumer will be informed about the estimated amount of these costs by the Seller.
- In the event of the need to return funds for a transaction made by the Consumer with a payment card, the Seller will make a refund to the bank account assigned to that payment card or an account indicated by the Seller.
- 8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE CONTRACT
- The right to withdraw from a contract concluded at a distance does not apply to the Consumer in relation to the contract:
- Where the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specifications or intended to meet their individual needs.
- Where the subject of the service are items that, due to their nature, are inseparable after delivery of the products.
- If the Buyer has chosen to pay for the order in advance, the Seller will start processing the order after it has been paid for.
- If the Buyer has purchased goods with different delivery times within one order, the order will be processed within the time appropriate for the goods with the longest delivery time.
- The goods are delivered within the territory of the Republic of Poland and the European Union.
- Shipping goods outside the European Union may be priced individually.
- The goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer:
- Through a courier company
- The Buyer may collect the goods in person at the company's headquarters during its opening hours.
- If the Buyer chooses personal collection, the goods will be ready for collection on the indicated date of order fulfillment, and if the Seller has indicated a date for sending the goods - on that date.
- 7 RIGHT OF WITHDRAWAL FROM THE CONTRACT
- The consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
- The deadline for withdrawal from the contract expires after 14 days from the date:
- On which the consumer came into possession of the goods or on which a third party other than the carrier and indicated by the consumer came into possession of the goods.
- On which the consumer came into possession of the last item or on which a third party other than the carrier and indicated by the consumer Consumer, came into possession of the last item in the case of an agreement requiring the transfer of ownership of multiple items that are delivered separately.
- Conclusion of the agreement - in the case of an agreement for the delivery of digital content.
- In order for the Consumer to exercise the right to withdraw from the agreement, they must inform the Seller, using the data provided in § 2 of the Regulations, of their decision to withdraw from the agreement by means of an unequivocal statement (e.g. a letter sent by post or information sent by e-mail).
- The Consumer may use the model withdrawal form placed at the end of the Regulations, but this is not obligatory.
- In order to meet the deadline for withdrawal from the agreement, it is sufficient for the Consumer to send information regarding the exercise of the right to withdraw from the agreement. him the right to withdraw from the contract before the deadline for withdrawal from the contract expires.CONSEQUENCES OF WITHDRAWAL FROM THE CONTRACT
- In the event of withdrawal from the concluded contract, the Seller shall return to the Consumer all payments received from him, including the costs of delivering the goods (except for the situation in which the Consumer decided to withdraw from the contract after previously receiving the goods or reimbursement of additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest standard method of delivery offered by the Seller), immediately, and in any case no later than 14 days from the day on which the Seller was informed of the Consumer's decision to exercise the right to withdraw from the contract.
- The Seller shall return the payments using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in each case the Consumer shall not incur no fees in connection with this return.
- The Seller may withhold the refund until the goods are received or until proof of their return is provided, depending on which event occurs first.
- The Seller requests that the goods be returned to the following address: ul. Ługwałdzka 11A, 11-001 Dywity immediately, and in any case no later than 14 days from the day on which the Consumer informed the Seller of the withdrawal from the sales agreement. The deadline is met if the Consumer sends the goods back before the 14-day period expires.
- The Consumer bears the direct costs of returning the goods.
- The Consumer is only liable for a decrease in the value of the goods resulting from using them in a manner other than the way they were to determine the nature, characteristics and functioning of the goods.
- If the goods cannot be returned by regular mail due to their nature, the Consumer will also have to bear the direct costs of returning the goods. In the case of collection of the goods by the Seller, the Buyer bears the cost of the entire process. The Consumer will be informed about the estimated amount of these costs by the Seller.
- In the event of the need to return funds for a transaction made by the Consumer with a payment card, the Seller will make a refund to the bank account assigned to that payment card or an account indicated by the Seller.
- 8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE CONTRACT
- The right to withdraw from a contract concluded at a distance does not apply to the Consumer in relation to the contract:
- In which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or intended to meet their individual needs.
- In which the subject of the service are items that, due to their nature, are inseparably connected with other items after delivery.
- In which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline for withdrawal from the contract expires.
- The right to withdraw from a contract concluded at a distance does not apply to an entity other than Consumer.
- The right to withdraw from a contract concluded at a distance does not apply in the case of defects and faults resulting from negligence, improper use or modification, without prior written agreement with the manufacturer (Seller) or improper use.
- 9 COMPLAINTS
- In the event of a defect in the goods, the Buyer has the possibility to complain about the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, provided that the guarantee has been granted.
- Using the warranty, the Buyer may, on the terms and within the deadlines specified in the Civil Code:
- Submit a declaration of price reduction
- In the case of a significant defect - submit a declaration of withdrawal from the contract
- Request the exchange of the item for a defect-free one
- Request the removal of the defect
- The Seller requests that complaints based on the warranty be submitted to the postal or e-mail address provided in § 2 of the Regulations.
- If it turns out that in order to consider the complaint it is necessary to deliver the complained goods to the Seller, the Buyer is obliged to deliver this goods, in the case of the Consumer at the Seller's expense, to the address ul. Ługwałdzka 11A, 11-011 Dywity.
- If an additional guarantee has been granted for the product, information about it, as well as its terms, is available in the product description in the Store.
- Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
- The complaint will be considered by the Seller within 14 days.OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND FINDING CLAIMS
- If the complaint procedure does not bring the result expected by the Consumer, the Consumer can use, among others:
- Mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
- Assistance of the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which you should submit an application for consideration of the case before the arbitration court. As a rule, the proceedings are free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
- Free assistance from the municipal or at the Consumer Ombudsman.
- Online ODR platform available at: http://ec.europa.eu/consumers/odr/.
- In the event that the goods do not fit or are defective, the Buyer is obliged to inform the Seller of the situation. The Seller is not responsible for and does not cover any costs of modifying the vehicle or any of its components without prior notification and consultation with the Seller.
- 10 WARRANTY
- The aluminized product is covered by a warranty for 18 months from the date of sale, but no longer than 24 months from the date of production.
- The stainless steel product is covered by a warranty for 24 months from the date of sale.
- The warranty covers defects and faults resulting from defective goods and noticed during proper use.
- The goods must be returned to RM-Motors at the Consumer's expense, together with proof of purchase.
- The Seller does not provide a guarantee in relation to the sound and performance associated with the exhaust system installed in any vehicle.
- The method of repair is determined by the Seller. The repair should be carried out no later than 14 days from the date of notification.
- To take advantage of the warranty conditions, the Consumer is obliged to present a completed warranty card together with proof of purchase.
- The Seller is obliged to complete the warranty card on the day of delivery of the product.
- The warranty does not cover:
- defects and faults resulting from negligence, improper use or modification, without a written agreement with the manufacturer or improper use
- damage resulting from any defect or improper operation of other components of the vehicle
- damage resulting from repairs or modifications carried out by unauthorized persons
- 11 PERSONAL DATA
- The Seller is the administrator of personal data provided by the Buyer when using the Store.
- The Buyer's personal data are processed on the basis of the contract and for the purpose of its implementation, in accordance with the principles set out in the general regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Seller is included in the privacy policy posted in the Store.
- 12 DISCLAIMERS
- The Buyer is prohibited from providing content of an illegal nature.
- Each order placed in the Store constitutes a separate sales agreement and requires separate acceptance of the regulations. The agreement is concluded for the time and for the purpose of fulfilling the order.
- In the event of a dispute with a Buyer who is not a Consumer, the competent court will be the court with jurisdiction over the Seller's registered office.
- No provision of these regulations excludes or in any way limits the Consumer's rights resulting from the provisions of law.